LAST UPDATED OCTOBER 26, 2024
Satisfaction Guarantee
What information does Prop AI collect and store?
Personal Information
At Prop.ai, we strive to ensure that you are completely satisfied with our services. If, for any reason, you are not entirely pleased with your purchase, we invite you to review our refund policy below.
Refund Eligibility
To be eligible for a refund, you must submit a request within one week (7 days) from the date of purchase. Please note that to qualify for a return, the service must not have been fully utilized or expired.
Requesting a Refund
To initiate a refund, please contact us at info@prop.ai. Provide your name, the date of purchase, and the reason for requesting a refund. We will process your refund request within a reasonable timeframe after receiving all the required information.
Refund Processing
Refunds are processed back to the original method of payment. Please allow 7-10 business days for the refund to appear on your statement, depending on your bank or credit card issuer.
Exceptions
Note that certain circumstances may warrant exceptions to the standard refund policy. Should you feel that your situation requires special consideration, please reach out with your query.
Modifications to the Fulfillment and Refund Policy
Prop.ai reserves the right to modify the terms of this fulfillment and refund policy at any time. If there are any changes, we will post the updated policy on this page with a new effective date.